FREQUENTLY ASKED QUESTIONS
Most messages get a reply within a few hours during business hours, same day at the latest.
Yes — use the upload field on the form. If your file is too large to attach, reply to our confirmation email and we'll send you a direct upload link.
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Yes, send your design and a quick note on what it's for (cap, shirt, patch, etc.) and we'll tell you which service fits and what it'll cost.
Your artwork file, the fabric/placement you're stitching on, and the size you need — the more detail upfront, the faster we can quote and start.
Reply directly to your delivery email or reach out through this form with your order number — revisions are included at no extra charge.
